At Branch Street Coffee Roasters, we believe that coffee can be so much more than an enjoyable drink. We have gone through great lengths to design every aspect of our operation around the experience of the end user.
Although having amazing coffee is important to any coffee house, it is ultimately the guests we are serving that will determine the success of our project. It is with this in mind that we strive to create the most unique and welcoming environment for every person who comes through our door.
The following chapters will be a guide to the methods we have used to create this experience, and provide you with an insight into why these methods were used. We wanted to create something special, and the result is what we like to call the Branch Street Method™.